How do I speak to Telstra customer service?
Contact us
- Sales. Call 13 2000.
- Accounts and billing. Call 13 2000.
- Concierge tech support. Call 13 2999.
- nbn. Call 13 2000.
- Other Options. Multilingual services.
How do I check My Telstra prepaid balance?
You can check your balance via:
- My Telstra app.
- My Telstra.
- Dial #100# from your Pre-Paid mobile and follow the prompts.
What happens when my phone contract ends Telstra?
At the end of the contract as far as Telstra is concerned you don't need to do anything re your plan etc. Eeverything for calls, data etc just runs along the same as usual, and of course any handset repayment you've been paying monthly stops, you just pay for the basic plan you were on.
What number do I text for Telstra balance?
Text 176. If you text the word 'USE' to 176, you'll get an SMS back saying how much data you have remaining.
How do I speak to an Australian at Telstra?
Contact us
- Sales. Call 13 2000.
- Accounts and billing. Call 13 2000.
- Concierge tech support. Call 13 2999.
- nbn. Call 13 2000.
- Other Options. Multilingual services.
Can I reactivate My Telstra prepaid SIM?
To check if your service is activated, insert it into your device. Turn the device off and back on again. If you see 'Telstra' next to the coverage bars, your new service is active. You can restart your device regularly to check if your service is active.
What happens when phone plan ends?
Your service doesn't switch off, your phone won't explode. No, what actually happens when your contract ends – for the large majority – is that you'll carry on with your old provider on the same old tariff.
How Do I Live chat with Telstra?
Open the My Telstra app, go to the Get help tab and tap the blue message icon. Or scroll down to Contact Us and tap Messaging.