@StandardBankZA https://t.co/LgeG3ogH1m

@StandardBankZA @Mans_Not_Mabena This sounds extremely concerning, and we would hate to see a loyal customer like you. We would like to understand what happened that prompts you to say this. Could you kindly DM us more information along with your details so we may reach out and help getting this resolved?

@StandardBankZA @michaelfarleyza We understand. Your query has been escalated, the appropriate team will reach out to offer further support.

@StandardBankZA @michaelfarleyza We need her number so we may reach out to her on our end as well and speed up the process. We understand if you are not comfortable with providing the information, we will escalate to the appropriate team for a follow up.

@StandardBankZA @michaelfarleyza We need her ID and cellphone number so we may reach out and offer appropriate support.

@StandardBankZA @olwethumarlowee Oh no Olwethu! Please tell us why you feel this way about us?😞

@StandardBankZA @botlemakoe Hi there, our team would like to look into this as we can understand how much of an inconvenience this can be. Please DM us your ID number and contact number. Our team will reach ou to you to assist.

@StandardBankZA @Longtomm777 Thank you for your response. Kindly inbox us your ID number and contact details for us to follow up on your application.

@StandardBankZA @MyeniNwabisa Hi Nwabisa, we sincerely apologise you feel this way about us. We would like to intervene and change that, please let us know what happened to make you to feel this way.

@StandardBankZA @rudilicious769 Hi Rudy, thank you for reaching out to us. If you have a private banker, please reach out to them and they will have a look at your profile. Alternatively please contact our customer care centre on 0860 123 000 and they will advise on a way forward.

@StandardBankZA @Makofane_TT Hey there double T thank you for getting in touch with us. Please slide into our DMs with your contact details in order for us to get in touch with you 😊.

@StandardBankZA @Spo_Amazin Hi there Pokie_Bear thank you for getting in touch with us. Please confirm, what type of an account do you have with us so we may advise you accordingly?

@StandardBankZA @tsibolwazi The fee will be equivalent to the transaction amount if the transaction is below R100.00 and will be R132.00 if the transaction is over R100.00. Please ensure that you cater for all your transactions and fees once you are debited to avoid any penalty fees that will charged.

@StandardBankZA @tsibolwazi Furthermore, funds need to be available and enough to cater for these transactions. Once a transaction is banked and there are not enough funds in your account to honour the transaction; an honouring fee will be charged because the merchant will already be paid.

@StandardBankZA @tsibolwazi Hi Tsibo, thank you for writing to us. Honouring fees are charged when you process a transaction and do not have enough funds to cater for that transaction. Merchants take 2-3 days up to 6 months to bank their transactions.

@StandardBankZA @kulani_dumezulu Hi there Kulani thank you for getting in touch with us and we're here to help. Just so we get this right, is this only for your Ucount card which you're experiencing this issue with?

@StandardBankZA @Nonexistent747 Well that's an option too 😊. We are looking forward to having you join our family 💙.

@StandardBankZA @OngstaM Hi there Ongama thank you for getting in touch with us. Please let us know what happened that has got you feeling like this?

@StandardBankZA @BuxokiSiphe Furthermore, funds need to be available and enough to cater for these transactions. Once a transaction is banked and there are not enough funds in your account to honour the transaction; an honouring fee will be charged because the merchant will already be paid.

@StandardBankZA @BuxokiSiphe Hi Siphe, thank you for writing to us. Honouring fees are charged when you process a transaction and do not have enough funds to cater for that transaction. Merchants take 2-3 days up to 6 months to bank their transactions.

@StandardBankZA @lepzza Thank you Lebo, our team will be in touch with you.

@StandardBankZA @Tj57905121 Hi there Tcafè please give us more clarity regarding "when you switch"?

@StandardBankZA @mafokolemmy Hi there Lemisto thank you for getting in touch with us and we're here to help. Please let us know what are the issues you are expereincing?

@StandardBankZA @AndrewToendepi This sounds very concerning Andrew and we would like to further look into the matter. Please send us a private message with your ID number and your contact information in order for us to get in touch with you.

@StandardBankZA @Qokx85 Hey Nguta_Qokx we're all ears 👂🏼

@StandardBankZA @AfricanBank @Zanda_RSA Usathi “they would never” and they never like never before 😂 https://t.co/QwOhXezSwz

@StandardBankZA @tobestan Hi there cellebraict thank you for getting in touch with us. Is this from our Standbic IBTC team?

@StandardBankZA @Nonexistent747 Hi there Universal Adapter you are more than welcome 😊. Please slide into our details with your contact information so we may be in touch with you.

@StandardBankZA @Nhlaka_Sihle Please send us a private message with your ID number and your contact number in order for us to further look into this.

@StandardBankZA @CannyB1 Hi there Igwe thank you for getting in touch with us. We normally do send notifications whenever we need you to update your FICA documents. What type of an account do you have with us?

@StandardBankZA @KubeSimon Hi there, please note that a bank confirmation letter is not always approved as a proof of residence document. We do have alternative documents that you can use, provided that they are accepted by the required party.

@StandardBankZA @LisaOliphant8 Hi Lisa, we appreciate you reaching us with your concens. We would like to know more about this. May you please DM us with more details as to what your initial inquiry was about, which platform you were assisted on and also provide your case reference number?

@StandardBankZA @Asante_k Hi Asante, you patience is much appreciated. We would like to do a follow up on your query and provide feedback. Please interact with us via the DM for further assistance. We do apologise for the inconvenience caused.

@StandardBankZA @yattishr Hi Yattish, we appreciate you taking our call. In accordance with our telephone conversation, your ideas and comments are much valued and will aid in our ongoing attempts to provide excellent service to our clients. Enjoy the remainder of your day. 💙

@StandardBankZA @IsheMulungu Hi Shumani, we'd like to look into your concerns and flag this with the team. Kindly DM us more details on how we can assist you, please also include your contact number and ID number. Our team will be in touch with you.

@StandardBankZA @brendantobin Hi Breandan, thank you for taking our call. As per our telephonic conversation, I have escalated your matter to our looksee team for further assistance. 💙

@StandardBankZA @oratilethan Hi Promise, thank you for reaching out. Please accept our apology for the inconvenience caused. Did you get the assistance you needed? If not, please share more details and we will gladly assist you.

@StandardBankZA @Slayer_of_2023 Thank you for taking our call 💙.

@StandardBankZA @Asante_k We acknowledge how frustrating this must have been for you and we're here to help. Please check your DM.

@StandardBankZA While we’re still in the cutting-off season, what financial habits are you doing away with this year? ✂️ #ItCanBe https://t.co/63qNnlTWH9

@StandardBankZA @Tsholo_Molamu What are you cutting off, Tsholo? 😁 We are curious to know 😊. #ItCanBe

@StandardBankZA @Rosteph3 You sound like the Queen of get-downs, Rosteph 💃😎. Since you get unplanned invitations, are we correct to assume you are the 'life of the party'? 😁 #ItCanBe

@StandardBankZA @Karabo_didi Oh wow, we appreciate the amazing feedback and will certainly share it with our branch management team. Bekhisipho is definitely flying our blue flag high 💙

@StandardBankZA @chussymmm Yup, we agree with you on that one. Cut it off, chomi, please 😬. Is this because you're lazy to cook, Mulalo? 🤔😁 #ItCanBe https://t.co/LqJgkgLzRy

@StandardBankZA @Emdee96 We've stepped into your DM 😉

@StandardBankZA @Emdee96 It depends on the type of card that you are using. Our Prestige Banking clients are granted access to 6 Complimentary visits at any Bidvest Premier domestic lounge with the Titanium Credit  Card.

@StandardBankZA @Emdee96 We're always here for you Fam 💙 Bon Voyage and get there safe.

@StandardBankZA @__navybaby Hi there, this is not what we want to hear and we would love the opportunity to regain your trust. Please note that our immediate payment service fee is R10 for payments under R2000. Pop us a DM for further assistance.

@StandardBankZA @Emdee96 Hi Medic Dave, We're here to help 😉. Follow the steps provided to set up your card for international travel: 1.Sign into the App https://t.co/8Qx2qu5Hva 'Manage' https://t.co/gKhXPbUFq2 'Cards' https://t.co/OcGsKZSUne 'card settings' https://t.co/Ox6pBQic75 'use card abroad'

@StandardBankZA @KubeSimon You can use your bank statement.

@StandardBankZA @swordfighter Please accept our sincere apologies for the inconvenience caused. Have you tried to make a booking at any of the other sites listed?

@StandardBankZA @dior_vibe Please refer to our careers page on the link below to view and apply for the role that best suits you and your needs: https://t.co/tmmxfTo5dM

@StandardBankZA @UMhlekazi_Q Please send us more information regarding your query via DM so that we can assist further.

@StandardBankZA @UMhlekazi_Q Hi Ta Q, how can we assist you today?

@StandardBankZA @yattishr If possible please may we also ask you to share more details around the kind of services you required at the branch for us to share alternative options available to you through our Digital channels or at our participating retailers.

@StandardBankZA @yattishr Thank you for bringing this to our attention. We will ensure that we escalate your complaint and investigate. Please may we ask you to DM us your contact details for us to provide you with feedback.

@StandardBankZA @Oyintando_P Thank you. We will wait to hear from him.

@StandardBankZA @Oyintando_P Let us know how it goes.

@StandardBankZA @Chrissfranklin3 Please may we ask you to dial 0801 212 577 or 031 819 5321 from your mobile to follow up on the simcard. Please do not hesitate to reach out should you need us to intervene.

@StandardBankZA @Joy_wa_Afrika We appreciate the heartwarming feedback, and we are happy you are impressed with our our services. We will definitely forward this to the appropriate personel. We are looking forward to helping you again. 💙

@StandardBankZA @yattishr Hi there, thank you for sharing this with us. Please provide us with location of the ATM you're referring to. We would like to send our out to have a look at it.

@StandardBankZA @MokonePhaahle You know what it is, Mokone! 🎉 Are you taking the 20 000 UCount Rewards points with you? 😎 #BecauseUCount #HowAboutNowSummer

@StandardBankZA @Tirazonke On what would you spend the 20 000 UCount Rewards points if you won, @Tirazonke? 🤩 #BecauseUCount #HowAboutNowSummer

@StandardBankZA @Mama_Ontetlile Well done, Kedi! 👏 Are you taking the 20 000 UCount Rewards points home? 😎 #BecauseUCount #HowAboutNowSummer

@StandardBankZA @Dj_Realman We know that's right, KG 🥳. When was the last time you spent your UCount Rewards points? #BecauseUCount #HowAboutNowSummer

@StandardBankZA @KoketsoPlus Are you sure you didn’t, Koketso? 😂 #BecauseUCount #HowAboutNowSummer

@StandardBankZA @Georgekhoza007 You know the vibes, George! 😎💙 #BecauseUCount #HowAboutNowSummer

@StandardBankZA @Gontse_Mabuse We love to hear it, Gontse 💙. #BecauseUCount #HowAboutNowSummer

@StandardBankZA @situlo_z Really?! 😃 Now that you know, Zinhle, are you going to make use of it from the banking app? 😊#BecauseUCount #HowAboutNowSummer

@StandardBankZA @natty_kalipa Fantastic! Do you find using UCount Rewards beneficial, Nathi? 😀 #BecauseUCount #HowAboutNowSummer

@StandardBankZA @Gdog89673964 Please advise if you ended up receiving assistance ? We would hate to see you leave, and would like to ensure this does not happen again.

@StandardBankZA @lungak12 Hi Lunga, this sounds worrying, and we sincerely apologize for the service you received from us. We would like to ensure this is sorted out. Could you please DM us your details and reference number if you received one so we may investigate further ?

@StandardBankZA @DineoMatsipa1 Hello Dineo, please accept our apologies for the delayed response and any inconvenience caused. Kindly allow us to rectify this matter. Please send us a DM with your contact details and ID numbers to enable us to follow-up on this matter and get you sorted. 💙

@StandardBankZA @reatlegetswe Go, Nicholas! Was this easy for you to unscramble? 🙂 #BecauseUCount #HowAboutNowSummer

@StandardBankZA @CHendricks20 Hi Craig. This a phishing scam purporting to be from Standard Bank targeting our customers. Please do not click on the link and delete the SMS immediately.

@StandardBankZA @chevi_h3 That's correct, Chevi. How long did it take you to figure it out? #BecauseUCount #HowAboutNowSummer

@StandardBankZA @Nandi195409837 That's correct, Nandi. How long did it take you to figure it out? #BecauseUCount #HowAboutNowSummer

@StandardBankZA @Gdog89673964 Hi there, thank you connecting with us and we are sorry to hear about the delays experienced at the branch. Please DM us and kindly advise what kind of assistance you needed at the branch so that we can assist in the best way we can.

@StandardBankZA @louisemoks We're sorry for the back and forth. We would like to assist you with accessing your documents and provide the right steps on how you can access them on your mobile device. Please DM us your contact number, ID number and our team will be in touch with you.

@StandardBankZA Going to the branch is so 2022. Switch up the way you bank by downloading our Banking App and doing all your transactions from the comfort of your home. Download it today: https://t.co/hZgNDQVPj7. T&Cs apply. #HowAboutNow https://t.co/onPU5ZlKMa

@StandardBankZA @MoremaNkobo Hi Gobetse, thank you for getting in touch with us today. We would appreciate the opportunity to investigate this matter further with our Branch Team. Kindly send us a DM to share your experience with us so we may have some clarity.

@StandardBankZA @olgaskhasimbe That's correct, Nandi. How long did it take you to figure it out? #BecauseUCount #HowAboutNowSummer

@StandardBankZA @LRaofelane Reya leka. 😅

@StandardBankZA @francismaryann2 Hi Maryann, our team contacted you on the 2023/01/19 and couldn't reach you. Kindly not, we have emailed you the feedback. Please confirm receipts. 💙

@StandardBankZA @BrandonPierre16 And how has it been treating you so far? #BecauseUCount #HowAboutNowSummer

@StandardBankZA @GolekaneMoela What does Financial Freedom mean to you, Golekane? #HowAboutNow

@StandardBankZA @The_Voom That's great, we wish you the best on your business. #CancellTheNegativity #ItCanBe

@StandardBankZA @Amanda20006559 Not bad at all, did you get help or you figured it out on yourself? #HowAboutNowSummer #BecauseUCount

@StandardBankZA @TaLuz15 What qualification do you have, @TaLuz15? #HowAboutNow #10pM

@StandardBankZA @Reddles_KZN Hi there, you can apply for a business account from the comfort of your own home. All you need to do is click on this link and our team will be in touch with you.😊 https://t.co/D9YgtMUYyl