Why is my bank Mobile app not working?
How can I troubleshoot my Mobile Banking App? ... Uninstall and reinstall the App. Delete the App and visit your App store to download it again. Check that your settings on your phone are allowing the Mobile Banking App to access the internet, and that your internet is stable and connected.
How do I reset my Standard Bank app password?
These steps guide you through the process of resetting your password:
- Select 'Forgot your password?' ...
- Enter your email address (the one that you used when creating your Standard Bank ID)
- Enter your card number and ATM PIN.
- Choose a new password.
- We will immediately send you a one-time-PIN.
Why can I not access my online banking?
Please ensure you are using an up to date and fully supported browser to use Digital Banking. Make sure you have cleared temporary internet files and cookies and your browser has extensions and add-ons disabled. If needed, also try restarting your device and router, and try a wired connection.
How do I log into my Standard Bank app?
Already a Standard Bank customer?
- Download the app.
- Set up your profile using your email address and create your password.
- Link your accounts and cards to the app and start banking.
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