How do I login to my Telstra Gateway?
For nbn™/ADSL/Velocity/Cable (with Adapter) modems – enter http://10.0.0.138 or http://telstra.gateway/ For Cable (without Adapter) modems - enter http://192.166.0.1 or http://telstra.gateway/
What is the Telstra gateway admin password?
The default password is admin. If you have changed the password and forgotten it the only way to access the gateway is to restore the gateway to factory default settings. All custom settings in the gateway including password will be restored to factory default settings.
Why can't I log into my Telstra Gateway?
The default password is admin. If that doesn't work then try rebooting the gateway and make sure that nothing is plugged into gateway when rebooting. A good indication that the password want work is when you don't see the F@st5335 under the Telstra T and above the admin box.
How do I speak to Telstra customer service?
Contact us
- Sales. Call 13 2000.
- Accounts and billing. Call 13 2000.
- Concierge tech support. Call 13 2999.
- nbn. Call 13 2000.
- Other Options. Multilingual services.
How do I speak to an Australian at Telstra?
Contact us
- Sales. Call 13 2000.
- Accounts and billing. Call 13 2000.
- Concierge tech support. Call 13 2999.
- nbn. Call 13 2000.
- Other Options. Multilingual services.
Can I reactivate My Telstra prepaid SIM?
To check if your service is activated, insert it into your device. Turn the device off and back on again. If you see 'Telstra' next to the coverage bars, your new service is active. You can restart your device regularly to check if your service is active.
What happens when phone plan ends?
Your service doesn't switch off, your phone won't explode. No, what actually happens when your contract ends – for the large majority – is that you'll carry on with your old provider on the same old tariff.
How Do I Live chat with Telstra?
Open the My Telstra app, go to the Get help tab and tap the blue message icon. Or scroll down to Contact Us and tap Messaging.