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Virgin Media Web Safe Login

Explainer Austin, TX, USA

Find top links about Virgin Media Web Safe Login along with social links, FAQs, videos, and more. If you are still unable to resolve the login problem, read the troubleshooting steps or report your issue.

Apr 13, 22 (Updated: Nov 01, 22)

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1. Virginmedia.com
Explainer Chennai, India 2 years ago

Web Safe - Sign in with your My Virgin Media details

https://my.virginmedia.com/my-apps/websafe/overview

Virgin Media. Sign in with your My Virgin Media details. Email address ! Please fill out this field. Password ! Please fill out this field. Show/Hide.

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Page Status Information

Checked At HTTP Status Code Connect Time (ms) Result
2024-04-24 03:22:50 302 0 Page Active
2024-04-16 23:51:56 302 0 Page Active
2024-04-09 15:51:02 302 0 Page Active
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2. Internetmatters.org
Curious 2 years ago

Virgin Media Web Safe - Internet Matters

https://www.internetmatters.org/parental-controls/broadband-mobile/vir...

Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband. These are two settings – Virus Safe ...

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3. Bedeacademy.org.uk
Explainer 1 year ago

parental-control-virgin-media-broadband-web-safe.pdf - Bede ...

https://www.bedeacademy.org.uk/wp-content/uploads/2020/10/parental-con...

Virgin Media Web Safe allows you to restrict certain types of websites on all devices ... Log in to your Virgin Media account using your email address.

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4. Stackoverflow.com
Organizer New Zealand 1 year ago

Website being flagged by Virgin Media's "Web Safe" security ...

https://stackoverflow.com/questions/69409115/website-being-flagged-by-...

I operate a private (login required) Wordpress site for a client who recently had an employee move to the UK. Their ISP there, Virgin Media, is ...

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5. Cable.co.uk
Curious Mexico 1 year ago

Virgin Media Filters & Parental Controls - Cable.co.uk

https://www.cable.co.uk/providers/virgin-media/security/

You will need to log in to your Virgin Media account to access the Web Safe settings for your ...

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6. Openrightsgroup.org
Teacher Philadelphia, PA 1 year ago

Virgin Media Web Safe - ORG Wiki

https://wiki.openrightsgroup.org/wiki/Virgin_Media_Web_Safe

Virgin Media Web Safe, a DNS-based parental control feature based on Nominum, was launched in February 2014. Content filtering was switched ...

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7. Virginmedia.ie
Curious Boston, MA 1 year ago

WiFi Login | Customer Support | Virgin Media Ireland

https://www.virginmedia.ie/customer-support/support-by-products/broadb...

Look under the hub. Turn your hub upside down - there's a small white sticker there with your network name and password on it. · Pull out the card · Keep it safe!

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8. Northamptonshire.gov.uk
Organizer Bangalore, Karnataka, India 1 year ago

Emails, apps and devices - LibraryPlus - Northamptonshire ...

https://www.northamptonshire.gov.uk/councilservices/library-service/on...

Virgin Media, for example, has started to recommend two levels of parental control. One for the home, called Web Safe, and the other for the outside world, ...

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9. Google.com
Outspoken 1 year ago

how to get rid ofVirgin media which pops up saying Look out ...

https://support.google.com/chrome/thread/113704240/how-to-get-rid-ofvi...

Hi Z Ward,. Register or Sign in to your My Virgin Media account; Click on My apps; Click on Web Safe; Click Overview; To disable each level ...

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10. Switchsquid.com
Curious Coimbatore, Tamil Nadu, India 1 year ago

Deals on Virgin Media Broadband - Switch Squid

https://www.switchsquid.com/deals-on-virgin-media-broadband/

Connect your house to the internet. With certain promotions, you can get a free router and everything you need to self-install. Fast speeds regularly. Enjoy ...

6
1
11. Reddit.com
Editor Ohio, United States 1 year ago

Getting past Virgin Media's WebSafe in a shared household

https://www.reddit.com/r/HomeNetworking/comments/96xud5/getting_past_v...

Web Safe is not implemented on the router - it's in place upstream in the Virgin Media network. You need to disable it in the actual Virgin ...

7
1
13. Ipvanish.com
Explainer 1 year ago

Turning Off ISP Content Filters to Allow IPVanish Access

https://support.ipvanish.com/hc/en-us/articles/360015400374-Turning-Of...

Virgin Media · Enter your username and password to log in to My Virgin Media. · Navigate to the My Apps tab and select Web Safe from the menu. · Click on the ...

4
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15. Express.co.uk
Refiner Malta 1 year ago

Virgin Media has an important new feature, but switching it on ...

https://www.express.co.uk/life-style/science-technology/1349161/Virgin...

Known as Virgin Media Internet Security, the new software bundle ... Virgin Media is including parental controls to keep children safe ...

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16. Millbrookjuniors.co.uk
Explainer Bangalore 1 year ago

How do I use Virgin Media Web Safe? - Millbrook Junior School

https://www.millbrookjuniors.co.uk/files/230/Online-Safety-Providers/8...

Web Safe works with any device connected to your home network to help you block: ... Register or Sign in to your My Virgin Media account.

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17. Xtrium.com
Guru France 1 year ago

How to Stop Virgin Media Blocking Sites? (Best Methods)

https://xtrium.com/how-to-stop-virgin-media-blocking-sites/

Selecting The Web Safe Options · Become a member or Log in to the Virgin Media My Account page. · Select My Apps from the drop-down menu. · Go to ...

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18. Fosters.bexley.sch.uk
Guru Austria 1 year ago

Virgin Media | Foster's Primary School

https://www.fosters.bexley.sch.uk/virgin-media/

Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband. These are two settings – Virus Safe ...

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19. Larwood.herts.sch.uk
Scholar Bangalore, Karnataka, India 1 year ago

Parental Controls for Broadband Providers (SKY, Virgin etc.)

https://www.larwood.herts.sch.uk/page/?title=Parental+Controls+for+Bro...

((( eSafety ))) KEEPING YOUR CHILD SAFE ONLINE! Parental Controls for Broadband Providers (SKY, Virgin etc.) Your internet provider may offer a free filter so ...

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1
20. Virginmediabusiness.co.uk
Guru Minsk, Belarus 1 year ago

Cloud Security Solutions | Virgin Media Business

https://www.virginmediabusiness.co.uk/applications/security-solutions/

... designed to keep your network safe whilst empowering your people to work ... Connect, protect and empower your workforce wherever your people happen to ...

5
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21. Thinkbroadband.com
Organizer Pune, Maharashtra, India 1 year ago

Does Virgin Media Block VPN? - ThinkBroadband Forums

https://forums.thinkbroadband.com/virgin_cable/4686805-does-virgin-med...

Could it be Virgin Media blocking these 'privacy' VPN's. (Just at that time, I turned on VPN). ... PS: No, we don't have 'web safe' on.

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If you know a webpage link that work for the reported issue. Consider sharing with the community by adding in the above list. After verification of provided information, it would be get listed on this web page.

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Frequently Asked Questions

How do I change My Virgin Media web safe settings?

You can change your settings at any time. Simply sign into your My Virgin Media account, go to My Apps and then Web Safe.

Is Web safe free on Virgin Media?

It's easy to turn on. Just sign in to My Virgin Media and change your settings. If you want to turn it off again, you can do so whenever you like. And possibly the best thing about Web Safe is it comes with all our broadband packages, absolutely free.

Has Virgin Media Been Hacked?

Has Virgin Media been hacked? ... No, our database was not hacked.

How do I report a problem with Virgin Media?

You can report a loss of service or outage online, or give our friendly team a call on 150 from your Virgin Media home phone or mobile, or on 0345 454 1111 * from any phone.

How do I contact Virgin customer services?

Or 0345 454 1111 (call costs vary).

How do I speak to someone at UK Virgin Media?

If you wish to speak to someone directly you can call us on 150/03454541111.

How do I contact Virgin Media Online?

Just give our Customer Care team a call on 150 from your Virgin Media Phone or from your Mobile, call 0345 454 1111 – Select option 2.

Related Videos

How do I get around Virgin Media web safe?

Is Post Helpful?

Recent Tweets By virginmedia

Lamp
@virginmedia @RaefOcean You can make a complaint here if you wish https://t.co/8dBGvl2wDh ^MM
2023-01-31 03:15:07
Lamp
@virginmedia @vivilanco Can you try Safe mode for me and run the test? Have you moved property recently? ^John
2023-01-31 03:14:00
Lamp
@virginmedia @WZluckyhh1 Apologies for any frustration or inconvenience caused by this, are you able to confirm if this is an issue showing on our service page? You can check this here: https://t.co/1J9Uag924k -NL
2023-01-31 03:13:53
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@virginmedia @GamingDaveUK We wouldn't want to see you leave David. Our lines are quieter in the morning if you wish to try again and speak about your package and what's available? -NL
2023-01-31 03:13:20
Lamp
@virginmedia @BMac_19 The self install option isn't suppose to be available to select if the property has not had services previously. I do apologies that this has happened. The earliest engineer would've been booked for you, please let us know if you have any further issues after your install. ~CS~
2023-01-31 03:12:11
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@virginmedia @vivilanco Thanks for getting in touch vivilanco - sorry for the low wired speeds. Can you reboot for me and do the test again? ^John
2023-01-31 03:11:32
Lamp
@virginmedia @UnknownSkye Hi UnknownSkye. Sorry to hear of the service issues. Is there an update listed on our status page - https://t.co/DcaN8AIocx - that can explain this? ^John
2023-01-31 03:10:57
Lamp
@virginmedia @CamJabezTaylor What is the complaint regarding please? ^John
2023-01-31 03:10:22
Lamp
@virginmedia @jackcaulfield Hi Jack 👋 We're very sorry to see that this has happened. Can you please pop us an email with your details and the same image to [email protected] with "FAO: RH" as the subject, so we can look into this and arrange a collection? ^RH
2023-01-31 03:06:11
Lamp
@virginmedia @CatherineWest1 Perfect, I'll reach out at 3:30pm with a link. ~IY.
2023-01-31 03:05:35
Lamp
@virginmedia @sinklaer We are not immune to rising costs, primarily due to wider economic changes from rising inflation. (pt.2) ^AR
2023-01-31 02:59:14
Lamp
@virginmedia @sinklaer Hi Adam, We always balance our prices with the need to continue investing in our network, products and services. Like many businesses, we’re experiencing rising costs due to inflation. (pt.1) ^AR
2023-01-31 02:59:01
Lamp
@virginmedia @zinitives Apologies for any frustration or inconvenience caused by this, are you able to confirm if this is an issue showing on our service page? You can check this here: https://t.co/1J9Uag924k -NL
2023-01-31 02:58:11
Lamp
@virginmedia @Jaysonwebb69 Hi Jayson, the team would not end the call on purpose. Sorry to hear you're having issues with your service. Have you checked for any issues in your area on https://t.co/1J9Uag924k ? ^TM
2023-01-31 02:57:50
Lamp
@virginmedia @Sheila_Phillips Sorry to hear this Sheila. Can you please confirm if you are on a residential or business account? -NL
2023-01-31 02:57:38
Lamp
@virginmedia @RossCam1999 I am sorry. I know you've used the service status link, however you may wish to call 0800 561 0061. This covers a smaller more localised area and therefore may give a different response to the webpage. ^LS
2023-01-31 02:57:06
Lamp
@virginmedia @Battenberg91 Have you checked the above link? ^TM
2023-01-31 02:56:49
Lamp
@virginmedia @musicbeadlou Sorry to hear you've had some trouble getting in touch Louise, what is it you need help with? ^AR
2023-01-31 02:55:47
Lamp
@virginmedia @CatherineWest1 Unfortunately we cannot ring from this side as we are digital only, are you available for a web chat? ~IY.
2023-01-31 02:54:09
Lamp
@virginmedia @Courtlou18 What have the team advised via the forum? ^TM
2023-01-31 02:53:51
Lamp
@virginmedia @Rob_CoolmanLFC Can you forget the devices and re-add to see if anything changes? ^CW
2023-01-30 08:55:02
Lamp
@virginmedia @Oldman980 Hi there, I am so sorry to hear that you have received these calls! Are you able to pop me an email to [email protected] with the information regarding this and the subject line 'FCO Ash' and I will look into this for you. ^AC
2023-01-30 08:54:50
Lamp
@virginmedia @Mattjcrofts Hi Matt, it is likely that a new cable is needed, please give us a call on 0345 454 1111 so that we can check the notes on your account. ^CW
2023-01-30 08:53:12
Lamp
@virginmedia @chmsta Hi Charlie, thanks for the message. We are always looking at improving the service. Have you registered your interest here - https://t.co/KjjlgfK3mr ^CW
2023-01-30 08:52:21
Lamp
@virginmedia @seztulip Thank you for that. If the returns pack doesn't confirm to return it then you wouldn't need too. MH
2023-01-30 08:52:15
Lamp
@virginmedia @BeccaIsAGinge Hi Becca, thanks for the message, have you received any emails in relation to this. The team on 0345 454 1111 will be able to investigate this for you. ^CW
2023-01-30 08:50:53
Lamp
@virginmedia @Joedan_dilemma Hi there Dale, I am so sorry to hear you have had these calls. Can I ask if you have opted out of marketing calls via your My Virgin Media profile? ^AC
2023-01-30 08:49:38
Lamp
@virginmedia @MichelleTigga We would be able to send a password reminder to the account holder, do you have power of attorney due to his condition? ^CW
2023-01-30 08:49:24
Lamp
@virginmedia @moore0602 Hi Brendan, thanks for your tweet. Online chat is only available during periods of availability here https://t.co/Uc8GjJjUOT. You can however, order aditional pods via the Connect App if there are blackspots detected. Many thanks ^TW
2023-01-30 08:49:06
Lamp
@virginmedia @craigamourldn Hi there, I am so sorry to hear that you are feeling let down by us! Can I ask what exactly has happened to make you feel this way? I'd love to help if I can! ^AC
2023-01-30 08:48:58
Lamp
@virginmedia @armleygeddon Hi Armleygeddon, thanks for the reply and sorry for the duration of the call, it sounds like this is on the way to becoming resolved. Please let us know how the call goes? ^CW
2023-01-30 08:48:29
Lamp
@virginmedia @english_hgb You can bypass the password by not entering anything after which you will be sent through to the queue and you can pass security via a secondary method with an agent instead. ^AC
2023-01-30 08:48:17
Lamp
@virginmedia @jesswilliams93 That is strange Jess, I do apologise. Do you have a different device/browser you can try this on? ^TW
2023-01-30 08:47:53
Lamp
@virginmedia @jordanfyfemusic Please give us a call on 0345 454 1111 and we will be able to email the area manager for an update. ^Chris.
2023-01-30 08:47:32
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@virginmedia @lealoupilky Thank you Mrs H and we are sorry again there has been a wait for this. The agent is not currently in the office but they will reach out when they are. ^AC
2023-01-30 08:47:29
Lamp
@virginmedia @greydog1853 Hi there Neil, I am so sorry to hear you have faced this issue! Can I ask if the retentions agent has responded since your last post? ^AC
2023-01-30 08:46:52
Lamp
@virginmedia @samjenright Hi there, I am so sorry to hear that you are feeling let down by us! Can I ask what exactly has happened to make you feel this way? I'd love to help if I can! ^AC
2023-01-30 08:45:56
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@virginmedia @lealoupilky We are sorry this has happened Mrs H but I have asked the agent to reach out as soon as they can and they will once they are back in the office. ^AC
2023-01-30 08:45:43
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@virginmedia @thedev_sam Hi there, that's great news - glad you're enjoying the services at the moment! Many thanks ^TW
2023-01-30 08:45:04
Lamp
@virginmedia @dr_lequack04 Hi there, have you been able to run checks via the Connect App or SamKnows? ^AC
2023-01-30 08:43:12
Lamp
@virginmedia @avtsuk It was provided to you by my colleague yesterday. Here's the tweet: https://t.co/j48mjZODg9 ^ZR
2023-01-22 05:56:52
Lamp
@virginmedia @Butchy2019 Hi Butchy, really sorry for the picture quality issues you're having and for the disruption of the match. Are you getting the same quality issues on other channels too? ^BG
2023-01-22 05:55:03
Lamp
@virginmedia @neale_kirby Hi thanks for your reply. If things are continuing, pease do give us a call on 150 / 0345 454 1111 and we can run further checks. ^TW
2023-01-22 05:54:55
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@virginmedia @bjh1977 No worries at all - enjoy! 😊⚽. ^BG
2023-01-22 05:53:51
Lamp
@virginmedia @Here4AMC Hi A, sorry to hear your broadband is slow at the moment and this is disrupting the match. Have you been unable to watch the game through your TV box? You can check for any outages here:https://t.co/q6IThSshUh. Let us know. ^BG
2023-01-22 05:53:09
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@virginmedia @wil_lia_m40 No problem. If you're interested in adding an additional box to your account then please give us a call on 150 / 0345 454 1111. Enjoy the rest of the game :-) ^DC
2023-01-22 05:53:07
Lamp
@virginmedia @BCeca I can appreciate where you are coming from. Due to the nature of technical faults, the estimated time of fix is subject to change. If more work than originally anticipated is required, it can be pushed back. I can assure you our engineers will be working on it asap Benny ^AB
2023-01-22 05:50:50
Lamp
@virginmedia @andymacharg Okay thanks Andy. Are you logged into a Virgin Media account either on your browser or via O2 Priority which may be interferring with this? ^TW
2023-01-22 05:50:37
Lamp
@virginmedia @bjh1977 Thanks for checking. Are you having trouble with any other channels at all? Seems strange to just be this one. You can check to see if there's any issues affecting your services here:https://t.co/q6IThSshUh. ^BG
2023-01-22 05:49:56
Lamp
@virginmedia @neale_kirby I understand this, can you try our self-help checks over here which may help https://t.co/LQD1OB0lcP? The reason I do go back to wired connections though, because if there are problems, this may explain things and we can diagnose further. ^TW
2023-01-22 05:49:42
Lamp
@virginmedia @ClioAdams Okay, please give our team a call on 0345 454 1111 so they can run some more checks backend for you ^AB
2023-01-22 05:49:39
Lamp
@virginmedia @chipie73 Hi Gareth, sorry to hear you're having some issues ordering a new remote. If you could please contact our customer care team on 150 / 0345 454 1111 rest assured your call will be answered so we can get this sorted out for you ^DC
2023-01-22 05:49:03
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@virginmedia @XperiencePints Sorry to see you're having problems with your connection XperiencePints. Have you checked if there's an outage showing here:https://t.co/q6IThSshUh? ^BG
2023-01-22 05:47:08
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@virginmedia @KewKira In that case, please do give us a call - it'll be best to try tomorrow as we close in 15 minutes, however please do let us know how you get on. ^BG
2023-01-22 05:45:56
Lamp
@virginmedia @ClioAdams Have you had a look at our self care help links here - https://t.co/7JnMozShyX and https://t.co/LQD1OB0lcP ? ^AB
2023-01-22 05:45:33
Lamp
@virginmedia @bjh1977 Hi bjh1977, we're really sorry for the picture issues you're experiencing with the game tonight. This isn't part of a general issue but would like to help. Are you having issues with the picture quality on other channels? ^BG
2023-01-22 05:44:58
Lamp
@virginmedia @andymacharg Hi Andy, sincere apologies. There isn't a known issue with this, can you try to re-install the app and try again? ^TW
2023-01-22 05:44:34
Lamp
@virginmedia @andrewminsky Would you be available for a webchat with us between 10am-4pm tomorrow Andrew? We can see you've had this issue for some time and would like to get it sorted for you. ^BG
2023-01-22 05:43:47
Lamp
@virginmedia @neale_kirby Hi thanks for your reply. WiFI signal isn't consistent and can fluctuate even between a few seconds, if you test WiFI speeds multiple times you may see this. Can you please try on a wired connection? ^TW
2023-01-22 05:43:25
Lamp
@virginmedia @ClioAdams Are all devices connected by WiFi affected? ^AB
2023-01-22 05:43:12
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@virginmedia @andrewminsky We further apologise for this Andrew. Was anything listed here? https://t.co/1J9Uag924k What were the results of the test? ^AA
2023-01-19 08:57:53
Lamp
@virginmedia @seanbaillie91 I am sorry to hear you are not getting the best speeds, Sean. Is this on a wired or wireless connection? ^ZP
2023-01-19 08:56:47
Lamp
@virginmedia @Miksharples Thanks for confirming, do you see the Netflix set up option via your online account to connect this again? 👉 https://t.co/KMxye102fw NB
2023-01-19 08:56:31
Lamp
@virginmedia @FordLainey Thank you I will pass this on with the other feedback ^ZP
2023-01-19 08:56:02
Lamp
@virginmedia @BevAlleyne14 Thanks for letting us know. Would you be able to run a speeds test on a wired connection to see what speeds you're receiving directly to the Hub? You can read more about this here: https://t.co/cKwWiiGX5T. ^PZ
2023-01-19 08:55:59
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@virginmedia @bennett_ra I have included the link here on how to improve WiFi in the home as this may help in the meantime for you. https://t.co/LQD1OB0lcP ^VO
2023-01-19 08:55:51
Lamp
@virginmedia @leeg1903 Thanks Lee. I'd try them again in the morning or you can call again on 150 / 0345 454 1111 and again the team can provide the fault number and the most up to date information ^EC
2023-01-19 08:55:44
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@virginmedia @SamNicol13 I use ethernet cables for a games console or my laptop when I want something to download quickly. Just to see if your laptop will connect to the network or if it is a wireless issue ^ZP
2023-01-19 08:55:34
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@virginmedia @AdemYesilyurt_ Is your hub and games console in the same room? Is it possible to do a wired speed test so we can see what speeds are coming directly into the property? ^EC
2023-01-19 08:55:04
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@virginmedia @bennett_ra There are things we can suggest to improve this however I do appreciate you have a pending disconnection booked so this may not be of benefit to you at this time. I am sorry we have lost you as a customer Richard. We wish you all the best with your new provider. ^VO
2023-01-19 08:54:24
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@virginmedia @wonitfrombrock I am sorry you are having some broadband issues wonitfrombrock, have you checked here to see if there are any issues in your area https://t.co/KMxye102fw ^ZP
2023-01-19 08:54:20
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@virginmedia @Warcraftthor Hi Warcraftthor, thanks for reaching out. Sorry to hear that you're having health issues and service issues. And for any inconvenience the service issues may be causing. Have you checked for any issues in your area here: https://t.co/DcaN8AIocx? ^LS
2023-01-19 08:54:07
Lamp
@virginmedia @Jo90callingUK I am sorry to hear this I would advise calling our team on 150/0345 454 1111 and our team can help you further ^ZP
2023-01-19 08:53:00
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@virginmedia @andrewminsky This is certainly not ideal. Is service affected on both wired and wireless devices? Have you also checked here for a local fault? https://t.co/1J9Uag924k You can also run tests on your service there ^AA
2023-01-19 08:52:38
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@virginmedia @AdemYesilyurt_ That shouldn't be the case, what was advised over the phone? ^EC
2023-01-19 08:52:30
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@virginmedia @JohnNolanLFC Hi John, thanks for reaching out. We're sorry to hear you're receiving unwanted calls from our company and for any inconvenience this may be causing you. You can update your marketing preferences here: https://t.co/KMxye102fw. ^LS
2023-01-19 08:52:30
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@virginmedia @SamNicol13 I am sorry to hear this Samantha, have you rebooted your hub? Or tired a wired connection to the hub? ^ZP
2023-01-19 08:50:53
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@virginmedia @gladwell89 I didn't mean before you move in as that wouldn't be possible, but hopefully at some point in the future. We wish you all the best with the move Dan :) ^VO
2023-01-19 08:50:03
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@virginmedia @daniiellafiore I am sorry to hear you are having some WiFi issues Daniella, is this on all devices? What hub do you have with us? ^ZP
2023-01-19 08:48:34
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@virginmedia @kelly10men Hi Kelly, I am truly sorry to hear about this awful experience and no one should ever feel this way. I would love to help you with this. If you could please email us at [email protected] titled FAO Zoie with your details and we can look into this for you ^ZP
2023-01-18 09:00:56
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@virginmedia @bluegaschris Sorry to heat this Chris. Do you mean you're now on a Volt bundle? ^LS
2023-01-18 08:57:45
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@virginmedia @UnComplexSimon I am sorry to hear this has happened and you have not been informed, have you called our team to get more info and to see if you can move the date up? ^ZP
2023-01-18 08:57:08
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@virginmedia @AndyScherer8 Sorry, do you mean the one that is currently set up on your active account? ^LS
2023-01-18 08:56:48
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@virginmedia @BarbaraWheatl17 As advised we cannot from here, as we do not have account access to do so from this public platform ^ZP
2023-01-18 08:51:43
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@virginmedia @SinghGB79 I am sorry, I do not have the current wait times, we are normally quiet this time of evening ^ZP
2023-01-18 08:50:52
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@virginmedia @SinghGB79 Our lines are open til 10pm on weekdays. ^ZP
2023-01-18 08:49:13
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@virginmedia @BarbaraWheatl17 As this is a public platform and we don't have account access, we are unable to do so, I am sorry ^ZP
2023-01-18 08:48:23
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@virginmedia @Skruhfee No problem, I hope you get your new cable asap ^ZP
2023-01-18 08:47:37
Lamp
@virginmedia @TeresaY32684437 No worries, the standby button is the one in the top right hand corner. Are you pressing the sources button once or keeping hold of it? NB
2023-01-18 08:47:24
Lamp
@virginmedia @SinghGB79 You can reach our mobile team on 150/0345 600 0789 ^ZP
2023-01-18 08:46:55
Lamp
@virginmedia @BarbaraWheatl17 I can understand your frustration, you would need to reach out to our team to look into what has happened ^ZP
2023-01-18 08:45:25
Lamp
@virginmedia @tinauk I'm sorry Tina but we cannot offer a DM service. We have flagged this and the teams will investigate. Thank you. ^AC
2023-01-18 08:45:11
Lamp
@virginmedia @mrsstoves I am sorry to hear. I would advise you to call our team on 150/0345 454 1111. To take a look at your contract so they can give you more info ^ZP
2023-01-18 08:44:44
Lamp
@virginmedia @SinghGB79 I am sorry we do not DM from here ^ZP
2023-01-18 08:42:58
Lamp
@virginmedia @Rich8372 No worries, I hope the migration goes well, if you need anything else please pop back ^ZP
2023-01-18 08:41:18
Lamp
@virginmedia @Skruhfee Hi Skruhfee, you can call our team on 150/0345 454 1111 and they can look at getting it sent out ^ZP
2023-01-18 08:40:25
Lamp
@virginmedia @harukababette I'm so sorry for the confusion there Helen but I am glad that you are now able to recycle this. Thank you for popping back to me. ^AC
2023-01-18 08:39:51
Lamp
@virginmedia @NaijaBird The gadget rescue team, is a 3rd party who will help with these kind of things ^ZP
2023-01-18 08:39:30
Lamp
@virginmedia @SinghGB79 I am sorry you feel you have been overcharged. Is this your landline or mobile? Can you give me more info on what has happened ^ZP
2023-01-18 08:38:50
Lamp
@virginmedia @dawnydnowfrench Hi Dawn, sorry to hear you aren't getting the support you need, so we can help, please can you expand a little on the issue you are facing? ^PDe
2023-01-07 03:56:12
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