How do I fix the missing user and password prompt in Windows login screen?
Enter Safe Mode to troubleshoot and fix Missing User and Password Prompt
- In the Login window, hold down the Shift button and click Restart.
- Once the PC reboots, go to Troubleshoot > Advanced options > Startup settings.
- Press the number 5 on your keyboard or click on Enable Safe Mode with Networking.
How do you get to the login screen on a Surface?
To set up these options, go to Start, and select Settings > Accounts > Sign-in options. From there, select Picture password, PIN, or Security key, and follow the on-screen instructions.
How do I force start my Surface Pro 4?
Press and hold the volume-up button and the power button at the same time until the screen turns off (about 15 seconds), then release both. The screen may flash the Surface logo, but continue holding the buttons down for at least 15 seconds. After you release the buttons, wait 10 seconds.